General Terms and Conditions of Sale for the R12 Store
The online shop on the website r12store.fr has been established by the individual enterprise R12 Store, which operates this site. Any order placed for a product listed in the online shop of the r12store.fr website implies prior consultation of these general terms and conditions. Consequently, the consumer acknowledges being fully informed that their agreement regarding the content of these general terms and conditions does not require the handwritten signature of this document, as long as the customer wishes to order online the products presented in the shop on the website.
The consumer has the option to save or edit these general terms and conditions, it being specified that both the saving and editing of this document are solely their responsibility. The online shop set up by the individual enterprise R12 Store on the website includes the following information: legal notice allowing for a precise identification of the individual enterprise R12 Store.
- Presentation of the essential characteristics of the goods offered
- Indication, in Euros, of the price of the goods, as well as, where applicable, delivery charges
- Indication of payment, delivery, or execution methods
- Right of withdrawal (14 working days from receipt of the order)
- The duration of validity of the offer or price
- The conditions for terminating the contract when it is of indefinite duration or for a duration longer than one year.
All of this information is presented in French. The consumer declares that they have the full legal capacity to commit to these general terms and conditions.
ARTICLE 1: SCOPE
Completeness These general terms and conditions express the entirety of the obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions set forth in these general terms and conditions. No general or specific conditions stated in documents sent or delivered by the consumer may be incorporated into these conditions, provided that these documents are incompatible with these general terms and conditions.
ARTICLE 2: PURPOSE
The purpose of these general terms and conditions is to define the rights and obligations of the parties in the context of online sales of goods and services offered by the individual company R12 Store to private and professional consumers.
ARTICLE 3: CONTRACTUAL DOCUMENTS
This contract is formed by the following contractual documents, presented in descending hierarchical order: these general terms and conditions of sale; the order; the order form. In the event of a contradiction between the provisions contained in documents of different ranks, the provisions of the higher-ranking document shall prevail.
ARTICLE 4: ENTRY INTO FORCE - DURATION
These general terms and conditions come into effect upon the placement of the order. These general terms and conditions are concluded for the duration necessary for the provision of the subscribed goods and services, until the expiration of the warranties owed by the individual company R12 Store.
ARTICLE 5: ELECTRONIC SIGNATURE
The validation of the order at the time of payment by the consumer constitutes an electronic signature which, between the parties, holds the same value as a handwritten signature.
ARTICLE 6: ORDER CONFIRMATION
The contractual information will be confirmed via email no later than at the time of delivery or, failing that, to the address indicated by the consumer in the order form.
ARTICLE 7: EVIDENCE OF THE TRANSACTION
The computerized records, maintained in the information systems of the sole proprietorship R12 Store under reasonable security conditions, shall be considered as evidence of the communications, orders, and payments made between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.
ARTICLE 8: PRODUCT INFORMATION
8-A:
The sole proprietorship R12 Store presents on its website the products for sale with the necessary characteristics that comply with Article L 111-1 of the Consumer Code, which provides the potential consumer with the ability to know the essential characteristics of the products they wish to purchase before placing a final order.
8-B:
The offers presented by the sole proprietorship R12 Store are only valid within the limits of available stock or during the ongoing promotional period.
8-C:
The sole proprietorship R12 Store reserves the right to cancel the sale of a product if it is sold at a loss. Resale at a loss is a criminal offense punishable by a fine of 375,000 euros for a legal entity (Article 131-38 of the Penal Code).
8-D:
Only the prices displayed on the website serve as reference rates.
8-E:
The product photos illustrated on the website r12store.fr are non-contractual.
ARTICLE 9: THE ORDER
9-A:
The order can only be recorded if the user is clearly identified: either by logging into their account using their access codes or by creating an account on the website if they are not yet registered. The ordering process is as follows:
- Selecting items and adding them to the cart
- Validating the contents of the cart
- Identifying or creating an account on the website www.r12store.fr
- Choosing the payment method and accepting the general terms and conditions
- Validating the payment
9-B:
For the purposes of communication and information regarding the delivery of the order, the sole proprietorship R12 Store emphasizes the importance of providing your mobile contact details.
9-C:
Resale at a loss constitutes a criminal offense punishable by a fine of 375,000 euros for a legal entity (Article 131-38 of the Penal Code). The sole proprietorship R12 Store reserves the right to cancel, modify, or request additional payment for any orders that do not comply with this condition, whether from a private or professional customer.
Here’s the translation of the provided text into English:
ARTICLE 10: PRICES
The prices are indicated in euros and are only valid on the date the order is sent to the consumer. They do not include delivery fees, which are charged additionally and specified before the order is confirmed. The prices include the applicable VAT on the day of the order, and any changes in the applicable VAT rate will be automatically reflected in the prices of the products in the online store. Any pricing error displayed renders the order void. Payment of the total price must be made at the time of the order. At no time can the amounts paid be considered as deposits or installments.
ARTICLE 11: PAYMENT METHOD
To pay for their order, the consumer has the choice of all payment methods mentioned in the order. The consumer guarantees the individual business R12 Store that they have any necessary authorizations to use their chosen payment method at the time of validating the order form.
In particular, the option of payment in installments is available with the Payplug x Oney services, whose general terms and conditions are available here.
The individual business R12 Store reserves the right to suspend any order processing and delivery in the event of refusal of payment authorization by credit card or any other means of payment for the transaction by officially accredited bodies or in case of non-payment.
The individual business R12 Store also reserves the right to refuse to deliver or fulfill an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is currently being resolved.
The individual business R12 Store has implemented a verification procedure for orders to ensure that no one is using another person's banking details without their knowledge. As part of this verification, the customer will be asked to send a copy of an identification document and a proof of residence to the individual business R12 Store, either by physical mail or electronically. The order will only be validated after our services have received and verified the submitted documents.